Last Updated: [19/3/2026]
Welcome to LungZhong Retreat. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a reservation with us.
1. Information We Collect
When you interact with our website or make a booking, we may collect the following information:
Personal Information
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Full Name
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Phone Number
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Email Address
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Address or Location
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Identification details (if required for booking)
Booking Information
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Check-in and Check-out dates
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Number of guests
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Special requests or preferences
Technical Information
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IP address
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Browser type
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Device information
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Website usage data
This information helps us improve our services and provide a better guest experience.
2. How We Use Your Information
We use your information for the following purposes:
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To process reservations and bookings
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To communicate booking confirmations and updates
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To provide customer support
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To improve our website and services
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To comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Cookies and Website Tracking
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors interact with our website so we can improve performance and usability.
You can disable cookies through your browser settings if you prefer.
4. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure.
5. Third-Party Services
Our website may contain links to third-party services such as:
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Booking platforms
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Payment gateways
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Maps and location services
We are not responsible for the privacy practices of these external websites.
6. Legal Compliance
In certain situations, we may disclose your information if required by law, government authorities, or legal proceedings.
7. Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
LungZhong Retreat
Kopchay – Aritar
East Sikkim, India
Email: contact@lungzhong.com
Phone: +91 89677 52334